About canceling a subscription
Manage your content on the iTunes Store and Apple Books. Learn more about iTunes Connect. Oct 17, 2019 macOS Catalina includes a new app called Music, which uses a very similar app icon to the one once used by iTunes. This is where you go to stream Apple Music, access previously purchased music, manage your local music library, and make new digital purchases on the iTunes store. This is also where you can find Apple’s library of music videos. Go to Settings your name iTunes & App Store, then do any of the following. Automatically download apps purchased on your other Apple devices: Below Automatic Downloads, turn on Apps. Automatically update apps: Turn on App Updates. Control the use of cellular data for app downloads: To allow downloads to use cellular data, turn on Automatic Downloads. Open the App Store app. Click the sign-in button or your name at the bottom of the sidebar. Click View Information at the top of the window. You might be asked to sign in. On the page that appears, scroll to Subscriptions, then click Manage. Click Edit next to the subscription that you want to change. Choose a different subscription option. Mar 25, 2019 Software & Apps. How to manage iTunes Store and App Store Subscriptions. Posted on March 25th, 2019 by Kirk McElhearn. There are lots of subscriptions you can purchase from Apple. They may be for services such as Apple Music and Apple News+. You may have subscriptions for specific apps that function on a monthly or annual payment.
- Most subscriptions automatically renew unless you cancel them.
- If you cancel, you can keep using the subscription until the next billing date.
- If you cancel during a trial period, you might lose access to content immediately.
If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends.
Canceling subscriptions is slightly different in Israel, South Africa, and Turkey. Learn about special circumstances for these countries and regions.
How to see or cancel subscriptions on your iPhone, iPad, or iPod touch
- Open the Settings app.
- Tap your name.
- Tap Subscriptions. (If you don't see 'Subscriptions,' tap 'iTunes & App Store' instead. Then tap your Apple ID, tap View Apple ID, sign in, scroll down to Subscriptions, and tap Subscriptions.)
- Tap the subscription that you want to manage. Don't see the subscription that you're looking for?
- Tap Cancel Subscription.If you don’t see Cancel Subscription, the subscription is already canceled and won't renew.
See or cancel subscriptions on your Mac
- Open the App Store app.
- Click the sign-in button or your name at the bottom of the sidebar.
- Click View Information at the top of the window. You might be asked to sign in.
- On the page that appears, scroll until you see Subscriptions, then click Manage.
- Click Edit next to the subscription that you want. Don't see the subscription that you're looking for?
- Click Cancel Subscription. If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew.
See or cancel subscriptions on your Apple Watch
- On your Apple Watch, open the App Store.
- Scroll to Account and tap it.
- Tap Subscriptions.
- Tap the subscription that you want. Don't see the subscription that you're looking for?
- Tap Cancel Subscription. If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew.
See or cancel subscriptions on Apple TV
On Apple TV, you can edit subscriptions only for tvOS apps that are installed on that Apple TV. For Apple TV (3rd generation or earlier), use an iOS or iPadOS device or computer to manage your subscriptions.
- Open Settings.
- Select Users & Accounts, then select your account.
- Select Subscriptions.
- Choose the subscription that you want to manage, then select Cancel Subscription. If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew.
If you don't have an Apple device
To see or cancel your subscriptions, use iTunes on a Windows PC or follow the steps for your Android device or other device.
If you don't see the subscription that you're looking for
If you tried to see or cancel a subscription and you can't find the subscription that you're looking for, check the following things. Or contact Apple Support.
Is the subscription billed through another company?
On your bank statement, find the charge for the subscription. If it does not say iTunes, Apple, or something similar, the subscription might not be billed through Apple.
Get help with subscriptions that aren't billed through Apple.
Did a family member sign up for the subscription?
A Family Sharing organizer can’t manage subscriptions for other family members. Ask your family members to change or cancel their subscriptions from their own devices or when they're signed in with their own Apple ID. You can also use Ask to Buy to control what kids buy.
Turn on Ask to Buy.
Did you subscribe with a different Apple ID?
To see subscriptions for a different Apple ID, sign in with that Apple ID, then follow the steps in this article.
Do you need to manage iCloud storage or AppleCare plans?
Downgrade your iCloud storage plan.
Manage an AppleCare+ plan or AppleCare Protection Plan.
Learn more
- What is a subscription?
- Request a refund.
- Learn what to do about unfamiliar charges.
- Learn how to switch your subscription to a different plan, such as plan that you can pay annually or a plan that you can share with family.
- To see when subscriptions were billed to you and at what price, check your purchase history.
- If you don't receive receipts when a subscription renews, you might have turned off renewal receipts. If you want to receive receipts, follow the steps in this article, then turn on Receive Renewal Receipts.
What you can do in your purchase history
- See a complete list of your purchases from the App Store and iTunes Store.
- Request a refund.
- Report a problem with an app or other item.
- See the date when you bought an item or the date when an order was billed.
- See which payment method was charged for an item.
- Resend a receipt to yourself via email.
If you need to cancel a subscription or redownload something that you purchased, you don't need to view your purchase history.
Cancel a subscription >
Redownload apps, music, movies, and more >
Cancel a subscription >
Redownload apps, music, movies, and more >
See your purchase history on your iPhone, iPad, or iPod touch
- Open the Settings app.
- Tap your name, then tap iTunes & App Store.
- Tap your Apple ID, then tap View Apple ID. You might be asked to sign in.
- Scroll to Purchase History and tap it. If you want to see purchases that you made more than 90 days prior, tap Last 90 Days, then select a date range.
- Find the item, then tap Total Billed.
- From here, you can do these things:
- To request a refund or report a problem with the item, tap the item, then tap 'Report a Problem' and describe your issue.
- To see the date when you bought the item and the device you used to buy it, tap the item.
- To send yourself a new email receipt, tap Resend. You can’t send a receipt for a free item.
Learn what to do if you don’t see the item you’re looking for or if you see unexpected charges.
See your purchase history on your computer
- Open the Music app or iTunes. From the menu bar at the top of the screen, choose Account, then click View My Account.
- On the Account Information page, scroll down to Purchase History. Next to Most Recent Purchase, click See All.
- Find the item. It might take a moment for your Purchase History to appear. If you want to see purchases that you made more than 90 days prior, click Last 90 Days, then select a date range.
- From here, you can do these things:
- To request a refund or report a problem with the item, click More, then click 'Report a Problem' and describe your issue.
- To send yourself a new email receipt, click the order ID, then click Resend. You can’t send a receipt for a free item.
- To see which device you used to purchase the item, click More.
Learn what to do if you don’t see the item you’re looking for or if you see unexpected charges.
See recent purchases on any device
- Go to reportaproblem.apple.com.
- Sign in with your Apple ID and password.
- A list of your recent purchases appears. From here, you can view a receipt, request a refund, or report a problem with an item. If you’re not sure what you were charged for but you know the exact amount, search for the amount.
If you want to see charges for Apple Music, Apple News+, or iCloud storage, or charges from older purchases, view your purchase history through Settings or the App Store.
Learn what to do if you don’t see the item you’re looking for or if you see unexpected charges.
If you can't find an item in your purchase history
If you can’t find the item you’re looking for, try these things before you contact Apple.
Find out if a family member purchased the item
If you use Family Sharing, your purchase history shows purchases that you made using your Apple ID, but you won't see what other family members bought. To see what other family members bought, sign in with their Apple ID.
If you want to control what kids buy, use Ask to Buy or Restrictions.
Turn on Ask to Buy.
Use Restrictions on your iPhone, iPad, or iPod touch.
Check if you purchased the item with a different Apple ID
If you don't see an item in your purchase history, you might have been signed in with a different Apple ID when you made the purchase. Sign in with that Apple ID to check if your purchases were billed to that account.
Sign in with your Apple ID.
If you still can’t find your purchase, contact Apple Support.
If you see purchases that you don't recognize or unexpected charges
Manage Apps In Itunes On Mac Computer
- If you see items in your purchase history that you don't remember buying, check if someone else who uses your device, such as a family member, bought the item. If someone else is using your Apple ID and password, change your Apple ID password.
- If you don't recognize a charge on your statement from your bank or financial institution, try these steps.
- If you still need help, contact Apple Support.
Learn more
- If you see an in-app purchase in your purchase history but you don't see it in the app, learn how to restore in-app purchases.
- Request a refund.
- Before you can request a refund, you might need to pay for pending purchases or fix a problem with your payment method.
- Learn about how App Store and iTunes Store purchases are billed.
- If you received a suspicious email notification about a purchase, the email might not be from Apple or reflect actual charges to your account. Learn how to identify legitimate App Store or iTunes Store emails.
Itunes 10 For Mac
Store availability and features might vary by country or region. Learn what’s available in your country or region.